Category: User Research

GIC Accessibility Newsletter: Issue #10

The Deadline Clock Resets The Department of Justice has moved the ADA Title II digital accessibility compliance deadline back a year. The new deadline is April 24, 2027 for sites serving populations greater than 50,000 and April 24, 2028 for smaller government sites. The extension reflects what governments have been communicating consistently, according to National […]

June 9, 2026

Equal Access Postponed

The Impact of the ADA Compliance Deadline Extension On April 20, 2026, just days before state and local governments nationwide were set to meet landmark new digital compliance standards, the U.S. Department of Justice (DOJ) issued an unexpected Interim Final Rule (IFR). The decision pushed back the enforcement deadline for Title II of the Americans […]

June 4, 2026

New Lighthouse Release!

An update on our continuously evolving, open-source Lighthouse design system:Our developers have just announced the release of Lighthouse v1.2! This is an update with some exciting new features. New Components Archive Banner The ability to designate material as “archived” is useful when considering accessibility remediation. This designation preserves content in its current form without being […]

May 14, 2026

Starting Fresh with Fewer Pages

When the Delaware Division of the Arts set out to update its website, the challenge wasn’t just strategic, it was the technical equivalent of cleaning out the attic before moving into a new house. With more than a decade of old content, hundreds of legacy pages, and only one person dedicated to the task, the […]

May 5, 2026

Important Update to the Public Meeting Calendar!

The GIC is excited to introduce a helpful new feature to the Public Meeting Calendar (PMC). This update is designed to make managing meeting documents faster, easier, and more accessible than ever before. Coming soon, the PMC will support text-only agendas and meeting minutes in addition to file uploads. Whether you are an agency web editor, admin, […]

April 16, 2026

A Love Letter to White Space

It’s not the notes you play, it’s the notes you don’t play. – Miles Davis Miles Davis was a champion of economy in music. French impressionist composer Claude Debussy said: “Music is the space between the notes.” For generations, musicians and artists have paid attention to that space. A study has even shown that musicians […]

April 15, 2026

GIC Accessibility Newsletter: Issue #9

ADA Digital Accessibility Deadline This Month One thing about time: It will sneak up on you. Here we are, less than a month from the ADA digital accessibility deadline. So what happens on that deadline day? Not necessarily anything. But that’s the date by which online material will be expected to be in compliance if […]

April 2, 2026

Check Out Our New Look!

Our very own GIC website has now been upgraded to the Lighthouse Design System! The goal: To eliminate as many hard-coded accessibility issues as possible while improving functionality and user experience, so we can focus on keeping our editable content accessible. Our small agency took on the same editorial challenge that our Lighthouse partner agencies […]

March 31, 2026

GIC Accessibility Newsletter: Issue #8

Zero Project Conference Begins Streaming Tomorrow The Zero Project was established with the goal of working for a world with zero barriers. Beginning tomorrow, Wednesday February 18th, more than 1,000 participants will attend the Zero Project Conference. The in-person conference at the United Nations Office at Vienna is an invitation-only event, but live and on-demand content will […]

March 3, 2026

GIC Accessibility Newsletter: Issue #7

Accessibility Updates on the Way for Current Common Look and Feel The GIC is responsible for creating the guidelines of our state website Common Look and Feel (CLF). Most of the agencies we work with are currently on CLF4, and all will eventually move to the new Lighthouse Design System. One of the biggest reasons […]