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Accessibility Resources

The GIC and DTI are working to provide Delaware state agencies and website managers with the policies, tools, training, and support needed to meet accessibility standards and deliver inclusive online experiences.

Federal Requirements

The U.S. Department of Justice requires state and local governments to ensure digital assets meet WCAG 2.1 AA standards.

Agencies should begin reviewing and remediating digital content as soon as possible, while also establishing policies to support ongoing compliance.


Policy, Tools, and Support

Delaware’s Department of Technology and Information (DTI)

  • Publishes the State’s accessibility policy and provides tools and training to support compliance
  • Provides Level Access website and document scanning software
  • Offers training on digital accessibility to all state employees through id.delaware.gov (Digital Access Academy)

Government Information Center (GIC)

  • Designs, develops, and supports more than 120 Delaware state websites
  • Delaware’s Common Look and Feel Guidelines
  • Website accessibility guidance and best practices for all state agencies
  • Open-source Lighthouse design system

Report an Accessibility Error – use this web form to report a State of Delaware digital asset that is not accessible.


Start Addressing Digital Accessibility Today

These are the top five non-coded accessibility errors that appear most often in government websites.
Each link below leads to resources with specifics on how to review and, if necessary, quickly address these issues on your website.

Addressing these issues significantly improves usability for screen reader users and others relying on assistive technology.


Accessibility Tools

  • Level Access: All state agency and municipality employees may use the Level Access Accessibility testing software. DTI has set up an online training site.
  • Digital Accessibility Training Hub: Recorded videos of training provided by Level Access accessibility experts.
  • Editoria11y Plug-In: A built-in WordPress accessibility tool. Focuses on content issues that the editor can easily correct.
  • DTI A11y Coalition: A State of Delaware collaboration of accessibility coordinators, ADA liaisons, IT specialists, and agency partners working together to make Delaware’s digital services usable for everyone.
  • Lighthouse Design System: An open-source set of reusable WordPress web components to manage design elements across varying platforms and websites. That translates into building blocks and templates that have already been researched as accessibility-compliant and tested as user-friendly.
  • GIC’s Accessibility Newsletter: A look at news and events related to accessibility in civic tech.

More Steps You Can Take Now


Tools For Your Website

Code Resources for Developers

Language & Translation Tools

Accessibility is also about offering content in languages other than English. If your audience and web users speak English as a Second Language (ESL) then please consider translating your web content into their primary language. Automated translation services can be problematic – we encourage all agencies to use human translation whenever and wherever possible.

You can check out your website’s analytics to see what languages are primarily used by your web audience. View our Public Analytics Project to see many Delaware state agency’s web analytics.


Get Involved by Attending Public Meetings

The Electronic Accessibility Committee Meeting is a subcommittee under the State Council for Persons with Disabilities in the Department of Safety and Homeland Security. This subcommittee has representatives from the broader Delaware community, advocates, and those representing state agencies. These meetings are held virtually and are open to the public. The Government Information Center (GIC) and Department of Technology and Information (DTI) have voting members on the subcommittee, along with agencies like Department of Health and Social Services, and others.

View Upcoming Delaware Accessibility Meetings.