Month: July 2024

Introducing Lighthouse!

A New Vision For Delaware’s Common Look and Feel Guidelines We are excited to share a new vision for the State of Delaware’s digital experiences! It’s called Lighthouse, and it represents a comprehensive approach to the redesign of state agency websites. A quick reminder, the Government Information Center (GIC) was chartered in part to define […]

July 8, 2024

Data Informed Design

We’ve all experienced the frustration of navigating through a government website, desperately trying to locate the right link or form amidst a sea of information. Whether it’s fulfilling our civic duties, filing documents, or simply seeking new resources, the process can often feel like an uphill battle—overwhelming, inefficient, and downright frustrating. If only there was […]

July 2, 2024

What is User Research and Why Should it be a Part of Your Process?

In my role as a researcher, I often see projects begin by immediately developing a solution before truly understanding the problem, and whom we need to solve it for. User research can help define your target audience, and provide them with an outcome that meets their needs, with less focus on “checking off” a list […]

Introduction to Web Accessibility

Your agency’s website lets you serve Delawareans. It helps them find info about your services. You accomplish this goal by using good content management and design. They make the pages on your website usable by the people you serve. Web accessibility is a tool that improves your website’s usability. According to the World Wide Web […]