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PERFORMANCE MEASURES
Key Objectives
- Identify at least 3 areas annually where citizens, private and public sector organizations, or State users desire the creation or improvement of information through FY 2009.
- Perform daily updates to ensure the information on Delaware's portal is accessible, accurate, and timely through FY 2009.
- Promote 100% adherence to all statewide standards that improve access to online information through FY 2009.
- Provide training to citizen groups and information intermediaries on available web content.
- Provide assistance to organizations on the non-technical aspects of content and information creation/maintenance (e.g., writing for the web).
- Provide direction and leadership to 100% of State Agencies in the area of citizen access to public information and e-government services through FY 2009.
- Promulgate the Common Look and Feel website templates to 100% of State Agencies by the end of FY 2007.
- Increase the utilization of specific online services by 10% annually.
Description of
Performance Measure |
FY 2004 Actual |
FY 2005 Actual |
FY 2006 Budget |
FY 2006 Gov. Rec. |
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Number of portal links
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1,201 |
1,275 |
1,350 |
1,425 |
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Number of monthly unique visitors to Delaware.gov
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69,063 |
95,592 |
105,000 |
115,500 |
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Number of focus groups facilitated
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2 |
6 |
12 |
12 |
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Number of public events participated in to raise awareness of online services and information
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3 |
10 |
12 |
18 |
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Number of online transactions for Fishing Licenses
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404 |
444 |
488 |
536 |
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Number of online transactions for Campsite Reservations
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8,181 |
8,999 |
9,899 |
10,889 |
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Number of online transactions for Employment Applications
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26,915 |
29,606 |
32,566 |
35,823 |
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Number of online transactions for Personal Income Tax Returns
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38,202 |
42,682 |
46,950 |
51,645 |
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Number of online transactions for DISS Subscribers
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9,720 |
10,692 |
11,761 |
12,937 |
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Last Updated: Thursday, 15-Mar-2007 13:02:50 EDT
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